Question : My iPhone 4S stuck in iTunes screen after updating to iOS 7 what can I

2013-09-19 05:11:05

Hi everyone

I updated iTunes to latest version.

Connected my 4s to iTunes and started the update to iOS 7.

Took a few minutes and in the end it gave me an error, dying the iPhone could not be updated for an unknown reason.

Now the iPhone screen shows "connect to iTunes" and I can't get it out of there!

Tried pressing both home and start buttons to no avail, won't do anything.

 

Help please!

8 Answers - Add Yours+


Answers : My iPhone 4S stuck in iTunes screen after updating to iOS 7 what can I

2013-09-19 05:11:05

Try the steps in this article:  http://support.apple.com/kb/HT1808


2013-09-19 05:11:05

None of these articles help. People need to stop reposting them in every thread trying to gain points.


2013-09-19 05:11:05

Hi

In my case, i uninstalled iTunes from my PC, then reinstalled it.

Then i couldn't activate the phone, i had to keep trying for about 1 hour, then it worked, so it's all good now.

 

Thanks


2013-09-19 05:11:05

Hi, when you said you tried for an hour and then it worked, what exactly did you do with the iphone? I Have the exact same problem. Thanks in advance for your help!


2013-09-19 05:11:05

After i installed ios 7, my iPhone wouldn't activate via itunes or wifi.

It kept saying, servers can't be reached....

So i kept trying to activate for about one hour then it worked


2013-09-19 05:11:05

But how did you get it out of the 'connect to itunes' logo screen? i tried the link listed above and it doesn't seem to work, the screen just stays there and iTunes doesn't register my phone.


2013-09-19 05:11:05

I uninstalled itunes from my PC, then reinstalled the newest version 11.1 and when i connected my iPhone it detected it and said it needs a restore...

So i restored and it worked


2013-09-19 05:11:05

It worked the second time! At first I reinstalled iTunes (left the 'open right now' option checked) and when I connected the iPhone nothing happened. Then I unninstalled it and reinstalled it again (this time not leaving the open right now option checked) and as soon as I connected my Iphone Itunes openned  and detected it.

Thanks so much for your help !!

 

I suggest to anyone with the same problem to try this method first, the method described in the link DOES NOT WORK.



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